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Luxury & service · 26 December 2025 · 1 min read

The core five of service

Vikram Aditya Singh

In the age of automation there will be a premium on genuine human to human interactions

28 years in luxury hospitality across brands here is what my secret sauce is and it’s brand agnostic because it is rooted in an inherent human trait called decency!

1)Make Eye Contact
2) Share a smile without showing your teeth
3) Speak with Enthusiasm and the smile in your voice
4) Make the connection personal
5) Keep it genuine and authentic.

Happy to hear your thoughts please DM me.

First published on LinkedIn. Any workbook or deck the note mentions is attached to the original post.

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